Ruiz Franci Manuel  - As a couple

Volveremos a este magnífico hotel. Personal muy amable.

Caroline Peaston  - With friends

First time in this hotel. As someone on a gluten free diet, the food needs to improve with the variety. Especially breakfast selection.

Warpelin Maud  - In family

Nous aurions préféré du pain frais au petit-déjeuner Merci

Anne-Catherine Six  - In family

Excellent séjour, le jeune homme qui nous a accueillis à la réception nous a fourni plein d'informations précieuses pour la réussite de notre séjour à Lourdes

Florence Guilbert  - In family

Hôtel très confortable. Personnel très agréable et disponible. Bon emplacement. Je le recommande fortement.

Santiago Merino  - In family

Hotel correcto pero no corresponde a un 4*. En España sería un hotel de 2* y en Francia de 3*. Las habitaciones son muy parecidas a las de un Ibis. Bien la limpieza y la gratuidad de las mascotas. Lo peor el baño.

Sahelle Sarda  - In family

Très bonne qualité de service et excellent rapport qualité prix, de plus l'amabilité du personnel etait non contestable.

André Landivar  - As a couple

un très bon accueil et disponibilité du personnel les toilette du rez de chaussé sont un peu loin de l'entrée

Roselyn Rubrico  - With friends

Friendly staff,the was spacious, the breakfast was delicious , the facilities are good, the area was quite.

KevSTAR80  - With friends

Very good for groups and busy Pilgrimages. Large spaces for groups.

Ra Hamilton  - As a couple

Fantastic service and such friendly and helpful staff. Beautiful location close to the sanctuary but just far enough not to be above the busy shops and hectic roads. The rooms were comfortable but a kettle would be good. Breakfast was excellent and we were very pleasantly surprised by the wide choice.

Saini Ezio  - In family

Ottima accoglienza ottimo confort cucina da migliorare.

Walter Oberting  - As a couple

Tres bon séjour dans un endroit calme et paisible

Daniele Luigi  - With friends

Ottimo albergo. Ottima accoglienza e ottima posizione.

Charlotte Booth  - In family

Hotel and restaurant staff were very helpful and friendly. Having a fridge in the bedroom was excellent thank you! Food was good but far too many chips, not healthy even if the children do like them. Overall a great stay thank you.

Bernard Castan  - As a couple

Très correct dans l'ensemble,un reproche par contre pour le lit qui ne possède q'une couette sans drap sur le dessus ce qui fait que pour cette saison soit vous avez trop chaud,et froid si vous enlevez la couette. La salle de bain est démunie en d'accessoires.

Lamanna Antonietta  - As a couple

Perfetto. Receptionist very good. Grazie e dovendo ritornare a Lourdes approfitterò della vodtra ospitalità. Arrivederci

Lyne Warpelin  - In family

Nous aurions apprécié la baguette au petit déjeuner. Merci pour l'accueil

Daqua Geronimo  - As a couple

Nos gustó el hotel , la habitación no está acorde con el hotel 4 estrellas

Ivan Demeyere  - With friends

enkel 1 dag kamer niet gereinigd?? vergeten?? vriendelijk onthaal; mooie kamers ; heerlijk ontbijt ; zeker aan te raden hotel ;indien in de streek komen we zeker terug . Enkel jammer van de ene avond toen we na een dag uit omstreeks 23h terug kwamen, en de kamer niet was gereinigd noch ververst van bad & handdoeken alsook geen bedopmaak ?

Nick French  - In family

My family were very well catered for in view of their allergy requirements, however the overall catering was slow and not very varied. N ot enough fresh fruit and vegetables, poor bread, and too many chips. A buffet service would be far more accommodating for the type of group we were part of.

Della Mora Elsa  - With friends

Delusione rispetto alle foto. Il bagno poteva avere un aspiratore migliore.

Scaini Edda  - With friends

Delusione... Non quello che mi aspettavo... anche dopo aver visto foto su internet.

Matthew Greener  - With friends

Second time staying & would stay again - this year though seemed to have difficulty covering the bar in the evening's

Buzo Eladio  - In family

Es un hotel de cuatro estrellas que en España a duras penas tendría 3 estrellas

Braithwaite Ana  - With friends

It was a pleasure staying at the hotel. Staff was very nice and helpful when we have a problem with our car. I would recommend your hotel for sure!

Maura Phipps  - In family

The food was terrible!! The bread rolls were very very hard and almost broke my sons teeth, very dissaponted

Kurt Bakker  - As a couple

Breakfast could be better... eggs were boiled as hard as rocks, no cheese at the breakfasttable in France??? Weird...

Christian Mouchantaf  - In family

la chambre est parfaite mais le petit dejeuner est un peu pauvre.

Ramirez Andres  - In family

Me Gusto mucho, Limpio, habiatacios perfectas, buen desayuno y el staff muy atento. Lo recomiendo mucho

Mijancos Gurruchaga Patricia  - In family

El personal muy amable, y los salones y la situación inmejorable. Las habitaciones son un poquito menos bonitas q el resto.

Bilal El Ahmer  - In family

C etait parfait! Nous. Reviendrons tres certainement

Castro Cristian  - As a couple

Gracias a la atención de todo el personal del hotel, tanto de recepción, del conedor y del salón bar. Un gran abrazo a mi querido amigo Armenio.

Romain Panichi  - As a couple

Chambre à vraiment besoin d'un coup de renouveau. WC horrible, moisissure sur les joints de baignoire, flexible de la baignoire HS, isolation acoustique désastreuse pour les chambres sur rue

Albera Roberta  - In family

Il bagno non era il massimo non ci è piaciuto il fatto che il water fosse in una stanzetta tropponpiccola

Di Cioccio Menina  - In family

Tutto molto accogliente.Personale molto disponibile. Posizione ottima. Sicuramente torneremo e lo consiglieremo ad altri. Grazie!

Pampuri Carlo  - Business

Camera un po' piccola personale cordiale e disponibile

Narmadha Sundar  - As a couple

good location and friendly staff. English speaking staff was a big plus. The room was a bit dated but no complaints on that.

Nurit Oz  - As a couple

No resterant service at the evnening after coming back

Nijs Victor  - With friends

goede ligging dichtbij heiligdom. privé parking. verzorgde en nette kamers. vriendelijk personeel

Rosti Donatella  - Business

Ho richiesto fattura con intestazione alla mia azienda perché per un disguido è stata fatta a mio marito, ma sto ancora aspettando la fattura.

Nadege Odilie Tha Enoa Epse Ihinaga  - With friends

Ça va. Sauf que pour nous africains les plats étaient un peu fades. Faudrait peut-être prévoir des épices pour ceux qui en veulent

Silvia Chiroli  - In family

Not truly a 4 star hotel, but comfortable enough. Staff very friendly and kind

Alain  - As a couple

Aucun des détails qui agrémente un séjour dans un 4 étoiles. Confort monacal, sinon spartiate.

González Noemi  - In family

Las dos veces que nos hemos alojado. El personal ha sido muy agradable tanto recepción,restaurante como limpieza. Las habitaciones son cómodas,agradables. Para check out me gustaría que se pudiese utilizar la habitación en lugar de hasta las 12 hasta las 15h.

Gonzalez José Ramon  - In family

Estupendo hotel y precio y lo recomiendo en próximas visitas a Lourdes

Steve Mills  - With friends

The meals in the restaurant could have been better. On the first day we had omellette for lunch and dinner. Also at one dinner the main course was a pastry with potatoes.

Josette Lauret  - With friends

Bon accueil disponible séjour parfait merci agréable sèjour

Mabdul  - With friends

Very good location and very nice room with fridge and walk in shower. Food on the whole is good but the bread rolls are as hard as bowling balls, just about everyone in our group complained about them. Bar prices very high.

Lapira Lionel  - As a couple

A very central and comfortable hotel on site parking and welcoming stagf

Moshe Smuuel  - As a couple

-ok clean .good place nice city expencive parcking for a night

Pascal Riviere  - As a couple

Un personnel à votre écoute, chambre confortable, bon rapport qualité prix

Carlini Andrea  - In family

Personalmente mi sono trovato benissimo da consigliare

Glover John  - With friends

Very comfortable hotel with good facilities, restaurants and service. Would recommend to family and friends. Look forward to seeing you again.

Helena Kennedy  - With friends

The food was extremely poor. I had a young child with cancer who didn't eat for a week, it was disgraceful. The staff were extremely nice & helpful except for one man on the front desk.

Victor Hudson  - In family

Nice hotel with friendly staff all speaking relatively good English. Rooms were clean and changed regularly. . Food was ok and basic .

Delgado Molina Maria Lourdes  - In family

Gran equipo, muy amable, siempre mostrando disposición e interés sobre el servicio prestado.

Zarzana Alessio  - With friends

Mi sono trovato abbastanza bene, tornerei volentieri in questo hotel, il personale è gentile e le stanze sono ottime.

Del Bosque Alejandro  - With friends

Thank you ... I don't know if it was for the rate that our travel agency paid for the hotel, but the place it was asigned to us at the dining room was not the best. Other areas of the dining room offered some extra choices like fruits

Katleen Vanderstappen  - In family

Only positive comments :-) If this is all I want to say than I don't think that the message is to short

Roca Concepcio  - With friends

l’hôtel et les chambres sont confortables, propres Personnel de l’hôtel très agréable hautement recommandé

Henry Robles  - As a couple

we enjoyed our stay and we liked its quiet location

Maria Duarte  - With friends

Tasty food, friendly people!! Everything was Excelllent Wonderfull experience!!

Dominique Villeroy  - In family

Séjour agréable dans le cadre d'un service d'hospitalité au sein du sanctuaire.

Pellegrino  - As a couple

Personale ed area d'accoglienza perfetti; stanze spaziose ma datate. Servizi igienici in camera puliti ma da rinnovare.

Ortiz Lucia  - With friends

Muy confortable y bien ubicado el hotel El personal muy atentos,ojala pudiera volver

Charles Percy  - In family

The elegance of the lobby, bar and restaurant does not translate to the rooms. It is quite a walk to the grotto, so staff need to be more accommodating to point out bus availability and times, to help elderly guests move around.

Conchin Antonio  - In family

Camere spaziose e pulite Albergo tranquillo con comodo parcheggio Vicino al santuario

Merino Hugo  - In family

Es un bonito hotel al que regresaría con mucho gusto...

Ferruz Serrano  - As a couple

No tengo nada que comentar. todo me pareció correcto. No me parece correcto la obligatoriedad de tener que contestar a esta pregunta con un mínimo de cincuenta carateres.

Carai Ilenia  - With friends

Sono abbastanza soddisfatta, tutto molto semplice ma la cosa che mi è piaciuta di meno è il cibo

Moore Breda  - With friends

Restaurent server very good and patient. Over all i would recommend hotel. I would suggest no smoking in bedrooms,horrible as a non smoker going in to a bed room that pevious people had smoke in.Evey one was very helpful.thankyou for that.

David Saunders  - In family

The staff were very helpful and accomodating. The Hotel is in need of a renovation and the rooms are a little tired however it is quite adequate for a night stop while visiting Lourdes. We didn't try the restaurant or the bar which do seem to have been renovated.

Francine Mdoihoma  - In family

hotel super bien et propre et personnel souriant et competent

Polotelemaque  - In family

Hôtel sympa et très accueillant, personnelle très professionnelle

Jouelle Baracho  - In family

Emillene was really lovely.. we had a great time. The room was clean and location was good. Breakfast was bit cold on one day

Martinez Heliodoro  - As a couple

Todo perfecto,hasta el año próximo.Ya es el tercer año q nos alojamos en ese hotel y lo volveremos a hacer sin duda.

Caroline Meul  - In family

One matras in one bed was not in a good shape (not as strong) as the others, we should have told this but we forgot to mention it, the staff are very friendly and helpfull!

Cachaperin Julia  - With friends

La parte de abajo bien la parte de arriba nula y las puertas hacen ruido

Holger Bertling  - As a couple

For a pilgrim place ok, but could be a bit more cozy

Domingo Magdalena  - With friends

Limpieza de la habitación muy mala no pasaron el aspirador los días de mi estancia el café muy malo la leche fría en general no me ha gustado

Nuno Tenrreiro  - In family

La chambre était impeccable mais la salle de bains serait à rénové

Zatti Cristiano  - In family

Per essere un 4 stelle ci si aspetta di più dalla qualità delle camere nemmeno così pulite con iservizi igienici senza nemmeno una ventola per farcambiare l'aria. in più in un 4 stelle ci si aspetta di trovare un piccolo frigo bar a disposizione.

Marie-Zoé Bettoni  - In family

Hôtel agréable mais quelques petites attentions manquent dans la chambre : produits d'accueil dans la salle de bain, mouchoirs ... Le petit déjeuner n'est pas très varié Hôtel très bien situé et un personnel à notre écoute

Sue  - As a couple

Great hotel. A little tired in the bedrooms, decor etc but the reception area, restaurant etc was fab.

Maria Cristina Para  - With friends

Las habitaciones individuales seria mejor poner una cama de 1,35 y no dos de 90. La comida deberia ser más variada.

Nucci Elisabetta  - With friends

Ottimo personale ottima posizione Camere ampie e spaziose.

Françoise Ripoll  - With friends

Très bon accueil. Hôtel propre et de qualité avec un personnel charmant.

376 Anibal Rodriguez Lozano  - As a couple

Lamentablemente la noche que pase no tenía ni toallas, jabón, shop o......

Isabelle Bettoni  - In family

Pas de coffre dans la chambre , pas de mini-bar dans la chambre , pas de bouilloire et accompagnements ( thé , café , sucre ,tisane ) chambre assez minimaliste dans l'ensemble . Pas de produits d'accueil dans la salle de bain ) Par contre à l,accueil nous avons toujours eu réponse à nos questions avec le sourire ; Pour le petit -déjeuner , nous aurions bien aimé un peu plus de diversités ( pendant notre séjour : même denrées alimentaires servies pendant cinq jours )

Marinelli Angelo  - In family

Personale gentile ed accogliente. Colazione con qualche pecca, migliorabile. Letto molto comodo.

Jean Claude  - As a couple

Bonne situation au centre ville. Parking 11€ cher. Chambre propre. Distributeur gel douche vide il a fallu reclamer 3 fois avant d avoir du gel